Welcome to the web hosting support section. We aim to provide rapid web hosting support response times within 1-2 hours for our users. This is done in as simple a way as possible to enable your problem to be resolved quickly. For any of your web hosting problems we ask that you use the 2 methods below that we provide as a way to help solve your problems.

  1. Use the help files below to view solutions to problems that have previously arisen and to provide guidance on issues that can arise with web hosting.
  2. Please submit a support ticket for any support or billing invoice inquiry. This can be accessed by clicking the button below.

Plesk

• Basic Plesk Control Panel

Email

• Microsoft Office Outlook Configuration
• Outlook Express Configuration
• Spam
• Using Email Services

Website Configuration

• Backup Configuration
• Database Configuration
• Domain Alias Configuration
• Publishing a Site Through FTP
• Publishing Sites from Microsoft FrontPage
• Web Statistics

Additional Information

• SSL Certificate Error
• Difference Between ASP and ASP.net

Background information

• Windows Hosting
• ASP .NET Hosting
• Access & SQL Hosting
• FrontPage Hosting
• Plesk Control Panel
• Exchange Email
• SiteBuilder Hosting